Privacy Policy

1. Introduction

Welcome to UCPRO EXPORTS. Your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website ("Site") and use our services. We are committed to ensuring transparency in how we handle your data and complying with applicable privacy regulations worldwide.

2. Information We Collect

We collect various types of information to provide and improve our services. This includes:

• Personal Information: Name, email address, phone number, company name, and country.
• Transaction Data: Orders, invoices, payment details (excluding sensitive payment credentials).
• Technical Data: IP address, browser type, operating system, and site usage data through cookies and tracking technologies.
• Communication Data: Inquiries, feedback, and any interactions with us via email, phone, or other channels.
• Business Data: Information related to transactions, shipping details, and any documents required for export processing.

3. How We Use Your Information

We use your information for various purposes, including but not limited to:

• Order Fulfillment: Processing and managing orders, shipping, and delivery.
• Customer Support: Responding to inquiries and providing assistance.
• Website Improvement: Enhancing user experience and optimizing our platform.
• Security Measures: Protecting against fraud, unauthorized transactions, and ensuring safe data handling.
• Marketing & Communication: Sending updates, promotional offers, newsletters, and industry insights (users can opt out anytime).
• Compliance & Legal Obligations: Meeting requirements under applicable laws and regulations.
• Business Analytics: Evaluating and improving our business strategies based on data-driven insights.

4. Sharing and Disclosure of Information

We do not sell or rent your personal data. However, we may share your data under the following circumstances:

• Logistics & Shipping Partners: Freight forwarders, shipping companies, and couriers for order fulfillment.
• Payment Processors & Banks: For secure transaction processing.
• Government & Legal Authorities: If required by law, customs regulations, or to protect our rights and comply with legal obligations.
• Business Partners & Suppliers: When necessary for sourcing and fulfilling your orders efficiently.
• Service Providers: Third-party providers assisting with IT, marketing, analytics, and security services.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and track website performance. These help us:

• Analyze traffic and trends to optimize our services.
• Recognize returning visitors for a personalized experience.
• Secure transactions and sessions to prevent unauthorized access.

Users can adjust their cookie preferences via browser settings.

6. Data Security

We implement strong security measures, including encryption, firewalls, and secure data storage, to protect your personal information. Despite our efforts, no online platform is entirely secure, and we encourage users to take necessary precautions when sharing data online.

7. International Data Transfers

As an export company, we operate globally, which may require data transfers across international borders. By using our services, you consent to your data being processed, transferred, and stored securely in compliance with applicable laws.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access & Correction: Review, update, or correct your personal information.
• Data Deletion: Request the removal of your data under certain circumstances.
• Opt-out of Marketing: Unsubscribe from promotional emails or notifications.
• Restrict Processing: Limit how your data is used for specific purposes.
• Data Portability: Request a structured, portable format of your data.

To exercise these rights, contact us at [your email address].

9. Third-Party Links

Our website may include links to third-party websites. We do not control these sites and are not responsible for their privacy policies. Users are advised to review third-party policies before sharing personal information.

10. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy. Data may be retained longer if required for legal compliance, dispute resolution, or business obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and users are encouraged to review the policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at: